Podcast Episodes

Justin Land  with MAX4 Claims Specialists

EP# 168: MAX4: Bridging the Gap Between Contractors and Insurance

March 08, 20252 min read
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What makes Justin Land  with MAX4 Claims Specialists a good neighbor?

In the latest episode of the Good Neighbor Podcast, we delve deep into the world of insurance claims with Justin Land, co-owner of Max4 Claims. Insurance can often be a murky field for many, especially when it comes to navigating claims processes and understanding how to secure the coverage that contractors and homeowners rightfully deserve. Justin was inspired to launch Max4 Claims after witnessing a significant knowledge gap between insurance carriers and contractors. Most often, claims are rejected, not because of a lack of damage but due to improper documentation. This revelation not only sparked Justin’s interest in bridging the gap but also instilled a sense of purpose within him and his father, who co-owns the business.

In their conversation, Justin sheds light on some pervasive myths surrounding the insurance sector. A common misconception is the belief that insurance companies should cover all damages caused by events like storms. However, Justin articulates that the burden of proof rests on the client and their contractor, making it crucial for those in the field to be well-versed in what constitutes proper damage assessment and documentation. The episode provides listeners with powerful insights on adjusting their perspectives to better communicate with insurance companies. This insight is crucial as it may be the difference between a successful claim or a denied one.

Furthermore, Justin shares poignant stories from his own career, illustrating the human side of insurance claims. One particularly impactful story involves a client who was 90 days overdue on a payment. Instead of approaching the situation with frustration, Justin chose empathy, understanding that there was likely more to the story than just a financial issue. This approach led to an honest conversation revealing the client was undergoing personal hardships. It became a reminder of the importance of relationships in business and how kindness can sometimes foster better outcomes than strict professionalism.

The episode encourages listeners to reflect on their own experiences in both personal and professional contexts. Justin champions the idea that believing in potential—both personally and for clients—can lead to a transformative experience. This human connection is what sets Max4 Claims apart in the industry, cultivating an environment of belief and trust. By empowering contractors with knowledge and serving them well, Justin hopes to inject a sense of possibility into each interaction.

It's evident that trust and respect are fundamental in the world of contracting and insurance. The conversation with Justin Land illustrates the importance of this ethos and how being informed can better equip contractors to advocate for their clients effectively. For anyone navigating these challenging waters, this discussion armed with insights and experience is invaluable.

To learn more about MAX4 Claims Specialists go to:

https://www.max4claims.com/

MAX4 Claims Specialists

864-350-8825


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Skip Mauney

Executive Producer, Good Neighbor Podcast: Tri-Cities

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