What makes Martie and Beth Roe with 5-Star RV Service a good neighbor?

The RV lifestyle has exploded in popularity in recent years, with more Americans than ever hitting the open road in their mobile homes. As Skip Mauney discovered in his latest Good Neighbor Podcast episode featuring Martie and Beth Roe of Five Star RV Service, there's much more to purchasing an RV than meets the eye. The couple, who founded their business five years ago after recognizing a significant gap in the market, offered invaluable insights into the importance of pre-purchase RV inspections.

One of the most surprising revelations from the interview was that brand new RVs aren't necessarily problem-free. As Martie explained, "All the RVs come to the dealership about 80% done, so the dealership's got to finish them out." This partial completion at the manufacturing level means there's significant room for error when dealerships finalize the units. This is precisely why having an independent third-party inspector like Five Star RV Service can be crucial before finalizing what is often a six-figure purchase.

The comparison to home inspections is particularly apt. Beth pointed out that you wouldn't want a home seller to conduct their own inspection, and the same principle applies to RVs. The independence of a third-party inspector ensures objectivity and thoroughness that dealership inspections might not provide. Martie noted that they check between 2,500 to 3,000 individual components during an inspection, examining critical systems like electrical, propane, water, and solar installations that require specialized knowledge across multiple disciplines.

The Roes shared some hair-raising examples of issues they've discovered even on brand-new units. Loose black tanks that could potentially fall out while camping, generators that haven't been properly run through their break-in period, and various plumbing issues represent just a few of the potential problems that could turn a dream vacation into a nightmare. The timing of these inspections is particularly important – getting issues addressed before purchase drastically increases the likelihood of prompt repairs compared to after-sale service requests.

Beyond just inspections, Five Star RV Service offers a valuable educational component. They'll even accompany new owners to campgrounds to teach them how to properly use their RVs – an invaluable service for first-time owners who might be overwhelmed by the complexity of these vehicles. This commitment to customer education reflects their genuine passion for helping the RV community, which Beth highlighted as Martie's primary motivation. "He really does enjoy helping people," she explained, sometimes to the point where she has to "fuss a little bit" about work hours because of his dedication.

The Roes' personal love for RVing and travel enriches their professional expertise. They own a Grand Design toy hauler that accommodates their grandchildren on adventures, and they've even explored international RV culture during a recent trip to Italy. Their observations about the contrast between American and Italian RV design philosophy – "everything over here bigger is better, everything over there smaller is better" – offers fascinating insight into how different cultures approach mobile living.

For those interested in learning more about Five Star RV Service, the Roes make it easy to get in touch. Their website at www.5starrvservice.com (with the number 5, not spelled out) offers automated forms for both repairs and inspection requests. Alternatively, potential customers can call their memorable toll-free number: 866-5-STAR-RV. As Skip Monty aptly concluded, "If you're willing to invest in an RV, you need to be willing to invest in this inspection" – sage advice for anyone considering joining the growing community of RV enthusiasts.

To learn more about 5-Star RV Service go to:

https://www.5starrvservice.com/

5-Star RV Service

866-578-2778